Refund & Cancellation Policy

Trikona is free during early access. No paid Trikona plan is orderable today.

1. Current offer

There is no paid Trikona plan to start or cancel today, so no recurring payment can be started from the app. We will update this policy before any paid plan becomes orderable.

2. Erroneous charges

If a payment is captured in error, email support@trikona.app with your registered email and the charge date and amount. We acknowledge requests within 24 hours and resolve them within 15 days; approved refunds are returned to the original payment method, subject to the payment provider.

3. Payment providers

Payments in India are processed by Razorpay; international subscriptions use Dodo Payments, the merchant of record. Dodo Payments processes approved refunds for international subscriptions, and its receipt or payment ID is the transaction record. Paid Trikona is not available in the EU, the UK, Switzerland or the Gulf states. Other restricted territories are also excluded.

4. Questions and grievances

For any billing question or grievance, contact our Grievance Officer — see Grievance Redressal & Contact.