Grievance Redressal & Contact

Trikona is operated by Trikona Labs, the sole proprietorship of Madduri Uma Maheswara Rao, H.No 1-137/30A, Ground Floor, RamanayyaPeta, Gokul Gardens, Kakinada Rural, Andhra Pradesh - 533005 ("we", "us"). We take complaints seriously and aim to resolve them quickly and fairly.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology (Intermediary Guidelines) Rules, 2021, and the Digital Personal Data Protection Act, 2023, our designated Grievance Officer is:

How to raise a complaint

Email grievance@trikona.app with your registered email, a description of the issue, and any relevant dates or charge details.

Our commitment (response times)

We acknowledge your complaint within 24 hours of receipt, and resolve it within 15 days, keeping you informed if a complaint needs more time.

Data-protection requests

For requests about your own account data, or to act on a client's data-rights request as their data fiduciary (see the Privacy Policy §3), write to privacy@trikona.app.

Billing and payments

For subscription, cancellation, or refund matters, see the Refund & Cancellation Policy. Payments are processed by Razorpay; we never store your full card details.

General contact

Support & grievances: grievance@trikona.app · Privacy/data rights: privacy@trikona.app · Phone: +91-9281342710 · Postal: Phanidhar Rao Madduri, H.No 1-137/30A, Ground Floor, RamanayyaPeta, Gokul Gardens, Kakinada Rural, Andhra Pradesh - 533005